Code of Conduct

Code of Conduct 2017-10-09T12:56:11+00:00

The Code of Conduct is intended to set and maintain acceptable standards of behaviour by the students of the Naturopathic College of New Zealand. Students are expected to abide by the Code of Conduct and the Rules of Clinical Practice found within it at all times, along with any other policies and procedures of NCNZ outlined in the Student Handbook and other College documentation.

The Code of Conducts is made up of ‘General Student Rules’ and ‘Clinical Practice Conduct’, as follows.

General Student Rules

The following are general rules and requirements of all students at NCNZ:

  1. Students enrolled for a course of study must sign a study contract with NCNZ, acknowledging that they have read the NCNZ Code of Conduct and have a clear understanding of policy, study expectations, refunds and withdrawals.
  2. Students enrolled for any course of study must sign an Offer of Placement, Public Trust contract and Student Attestation Form.
  3. Fees must be paid in full before the beginning of each year unless prior arrangements are made with the Chief Executive.
  4. Students are responsible for ensuring that they inform the College of any change of their contact details including address, phone number, and email or contact name.
  5. Students must not be under the influence of alcohol or recreational drugs whilst at the College.
  6. Students must ensure that they are able to attend the compulsory workshops to which they are allocated.
  7. Students must attend each day of the compulsory workshops from the start to finish time, as stated on the workshop timetable.
  8. Students must liaise with College staff, clients and other students in a respectful manner
  9. Students must behave with respect to the privacy, physical space and cultural backgrounds of College staff, clients and other students.
  10. Students must behave with respect in regard to College and student property.
  11. Whilst on Campus students must not make improper use of the internet services available to them.
  12. Students must respect confidentiality at all times. This includes during workshops, where staff and students may share personal information or client cases. These discussions must stay within the classroom. Confidentiality in relation to client cases is further detailed in the Clinical Practice Conduct section.
  13. Students must meet the requirements of course assessments.
  14. Students must complete the assessments for each courses of study in the order stated in the study schedule.
  15. Students must complete each module before moving into the next module.
  16. Tutors will not mark work that is not of an acceptable standard of presentation and/or difficult to read. Where this occurs the assessment will be returned to the student unmarked with a statement as to why it is not of an acceptable standard
  17. An assessment that is marked as ‘not achieved’ must be resubmitted to the College within two weeks of the date it was returned to the student, as detailed on the resubmission cover sheet. The exception is final year case study booklets, for which students have four weeks to rewrite the assessment
  18. Students must not use or reproduce the information, words or ideas of others, either intentionally or unintentionally, without accurate referencing both within the text and at the end of the assessment as a reference list. All work is to be referenced according to the APA method. Failure to reference is plagiarism, for which students can be dismissed from the College.
  19. Students must not falsify data, client records, enrolment forms and/or information given in completing an assessment.
  20. Students must remain active in their studies throughout each term, sending in completed assessments at least every six weeks. Failure to do so may result in the suspension of student allowances (where applicable) and ultimately withdrawal from the course.
  21. Students must at all times be honest, giving only true reasons for the failure to complete assessments on time or attend workshops.
  22. Students must not cheat in tests and examinations by giving or receiving assistance in completing any written test or theory examination. The only allowable exchange is in shared study in preparation for the assessment.
  23. All assessment material submitted to NCNZ must be the students own words. Students cannot submit the written work of others as their own, or give their work to others to submit. Academic dishonesty or misconduct is not acceptable student behaviour.
  24. Abide by the rules and procedures in the Student Handbook.

Any breach of the above rules may result in suspension or expulsion from the College. The procedure for College initiated action on student dishonesty or misconduct as related to the General Student Conduct Rules above is as follows:

  1. A first offence will result in the College issuing a written warning to the student, detailing evidence of the dishonesty or misconduct in question.
  2. The student may respond in writing within 10 days should they dispute the evidence.
  3. If further information is required the student will be contacted by telephone to elaborate on specific points in question. Any telephone conversation relevant to the issue shall be documented and recorded on file in writing.
  4. Where an explanation given by the student is satisfactory the matter will be dropped and the student notified by letter.
  5. Where an explanation is not satisfactory the student will be notified by letter that the first warning stands and detailing the possibility of withdrawal should a further offense occur.
  6. If a second offense of any kind occurs the issue will be raised with the Chief Executive. The student may be withdrawn from their course and subsequent re-enrolment refused. Any decision made by the Chief Executive will be final and no further correspondence will be entered into. However, each case is considered individually dependant on the severity of the unacceptable behaviour.
  7. If the student is not satisfied with the outcome of the NCNZ misconduct process or if the issue is still deadlocked after two months – the student can lodge a complaint with NZQA.

Clinical Practice Conduct

The College aims to train students in the art and science of natural therapies. In doing so NCNZ makes every effort to protect the public from any physical, mental, emotional or moral harm which may result from unprofessional or inappropriate actions of NCNZ students whilst in clinical practice as a student. The College provides clear rules for clinical practice to students in the Rules of Clinical Practice below. NCNZ is not legally liable for any individual who breaches Rules of Clinical Practice. Students who breach the rules will face withdrawal from the College.

  1. A student of NCNZ shall conduct him/herself at all times in a manner which upholds the standing of the natural health profession.
  2. A student shall dress in a manner that reflects their professional status as a student of healthcare. In a clinical situation, where a student is observing or treating a client, clean tidy clothing must be worn. If under supervision, a student must meet the requirements of the supervisor.
  3. A student’s practical working premises or clinic should be maintained in a condition reflecting the high standard of the profession and be open to inspection by NCNZ faculty if required.
  4. Students are not permitted to treat clients with a modality until competency is gained in the assessment/s for that modality. Once competency is achieved, students are required to act in accordance with the standard of professional skill set by the requirements for that course.
  5. Students need to be aware of any personal limitations that may prevent him/her working with certain clients and should be clear about appropriate referrals. If in doubt, students must contact their tutors for further guidance.
  6. A student shall not mislead, for any reason whatsoever, a person seeking advice or treatment. Within this requirement, students must make it clear to clients that they are not a fully qualified practitioner and that they are a student gaining clinical practice.
  7. Advertising by students implying that they are qualified to practice Complementary Therapies is not permitted. The term ‘student’ must be used in all advertising.
  8. Students must take clear, appropriate and comprehensive records of clients, such as when taking a case history, recording physical examinations, dates and details of treatment.
  9. Students must regard any notes taken about a client in case history documentation to be confidential. These must be kept in a safe place at all times. Confidential information may be disclosed to another party where a client consents to the nature and extent of the disclosure. In a classroom situation, students may discuss disclosed information about a client but must ensure the client’s identity remains anonymous. In any research projects the purpose for which data will be used and for how long it will be kept must be clearly conveyed to the client. Informed consent must be gained and anonymity assured.
  10. A student must not interfere with another health professional’s treatment of a client. If there is concern that a treatment is not the most appropriate treatment for the client, then the client must be referred back to the practitioner in question. Alternatively, if the client chooses, they may be referred to another qualified practitioner for a second opinion.
  11. Students must not be under the influence of alcohol or recreational drugs whilst working in a clinical situation.
  12. Students must not exaggerate the gravity of a client’s condition, nor should any promise or guarantee to cure a condition be given.
  13. Students must not abuse their position by taking advantage of clients for the purpose of personal, political or sexual gain.
  14. Students must ask clients to sign an informed consent document before taking a case history, examining or treating the client. Treatment of a client is permitted only with his/her consent.
  15. Written consent must be obtained from a parent or guardian if a client is under 16 years of age. An adult must be present during consultation with a person of this age.
  16. During any examination or treatment there must be regard for a client’s modesty. Towels must be used to cover the client if clothing is removed, however underwear must not be removed.
  17. At all times, the student must explain what he/she is about to do in the course of any examination and/or treatment, and gain client permission to carry out the procedure.
  18. Students must not leave the name and address on any client case taking sheet sent in to the College as part of an assessment. These case studies must be anonymous in accordance with the Privacy Act 1993. It is the students responsibility at all times to comply with the Privacy Act requirements.
  19. Where requested by a tutor or the Programme Co-ordinator, students shall deliver evaluation forms to clients whom they have treated. These forms shall then be returned directly to the tutor or Programme Co-ordinator by the client.
  20. Students are advised to join an appropriate association as a student member. Students are also encouraged to gain indemnity insurance for clinical practice either through their association or the New Zealand Charter of Health Practitioners.

Should a breach of the Clinical Practice Rules take place that is communicated to the College, the procedure is as follows:

  1. The complainant will be asked to put their complaint in writing to the NCNZ.
  2. The student in question will then be approached for an explanation and allowed to respond to the complaint in writing within 10 days of being notified.
  3. Both sides of the situation will be weighed and considered. If further information is required the complainant and/or the student will be contacted by telephone to elaborate on specific points in question. Any telephone conversation relevant to the issue shall be documented and recorded on file in writing.
  4. If the issue cannot be resolved and the student has breached the Rules of Clinical Practice the matter will be raised with the Chief Executive.
  5. The Chief Executive will further investigate the matter as required and make a decision on the action to be taken, including the possibility of student withdrawal. Any decision made by the Chief Executive will be final and no further correspondence will be entered into.
  6. If the student is not satisfied with the outcome of the NCNZ complaints process or if the issue is still deadlocked after two months – the student can lodge a complaint with NZQA.